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really big urgent probems

Posted on: Raduga (English)

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sam

2004-10-04 21:37:22

really big urgent probems

HI
just recently when i have tried to play WMA files in Raduga nothing plays. I then get an error message saying "NO ERROR MESSAGE IS AVAILABLE" i dont know what to do to solve this. this problem needs to be fixed by saturday.
please help
cheers

Wolfgang Loch

2004-10-05 11:49:08

Re: DRM protection

Raduga does not play WMA files that are protected with DRM (digital rights management). Playback of these files requires a special certification from Microsoft, which Raduga doe not have.

If you encode the WMA files yourself, you can disable the protection to create files that can be played on any computer with any player software.

sam

2004-10-05 15:34:37

Re: really big urgent probems

but they have played in the past !

Wolfgang Loch

2004-10-05 20:37:49

Re: DRM protection

You can check whether a file is protected in Windows Explorer/File Properties/Summary. If Protected is "yes" then Raduga can't play the file.

If Protected is "no" and Raduga does not play the file anyway, then it may be bug. Use the bug report form if you think this is the case. I would need some additional information to investigate this case, including your Raduga version and license code.

dj_webbie

2004-10-11 08:26:39

Re: really big urgent probems

Maybe you have copied the files with an administratorlogin on your network. The files can be writeprotect, readonly... Can you play the files with another program ?<br />

sam

2004-10-11 15:07:35

Re: really big urgent probems

yes i can play them in Winamp

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