Scheduled Event Failure.

We have a problem, we have a scheduled event on the top of the hour, today a track (hey Jude) fired off at 3.59pm and ran (as it does) till 4.06, the top of the hour scheduled event was in the scheduled box, but when raduga got to the end of Hey Jude it just skipped to the next track. at 4.10 we had another scheduled event and the track playing over ran to 4.14 and it missed the 4.10 event too. Any Ideas, because we also noted the other morning it actully didnt play any events for 28 minutes because of what i suspect is the same problem.

Cheers

Re: Scheduled Event Failure.

It's possible you had un-ticked the "Enable Events" button next to the Events window ?

--
Charlie @ MicsLive.com

Re: Scheduled Event Failure.

I am afraid the events enabled was on and ticked, other events fired off . My point is that it appears that if Raduga goes past the scheduled time you are at risk of loosing the event, outcome is that as happened here the other day you have no events run for almost 30 minutes because each music track went across the scheduled time for an event, if you indicate Start Immediate .. there is no problem it will, its just when Raduga has to wait it appears there is a problem.

Re: Scheduled Event Failure.

Very odd. Not only do I sell Raduga but I use it full time and never ran across that problem. Everything always fires when it is supposed to, so I can not replicate your issue to diagnose it.

Very weird???

Re: Scheduled Event Failure.

Have you checked the path to the files?

I have been using Raduga since 1998 and I've never had that problem

Re: Scheduled Event Failure.

Ok.. well it seems this is a 2 off, I used to run Raduga about 5 years ago and it used to do the same thing on occasion. Maybe we are not running it the same way as you guys. Forced events fire, Wait events dont if something playing in a .alb goes over the event time by 5 minutes.

Anyway.. thanks guys for your thoughts - ill put it down to a limitation that I need to manage in a different way this end.

Cheers
Stephan

Re: Scheduled Event Failure.

Here is my 5 Euros worth!!

I sounds that the files that you had scheduled had changed or been moved from the original location you used - did you ammend their names perhaps, or move them to a different folder??

Also, are you using the log? Did they show up in there as an error??

Just a thought

Bob

Re: Scheduled Event Failure.

Thanks for your comments, the point im making here is that IF a music track overuns a scheduled event by say 5 minutes it does not play it.

If you say immediate to an event ... yep it fires off, if its a wait it can at times miss an event.

Thanks again

Re: Scheduled Event Failure.

Hi Steven,

I think I know what you are meaning with this. The item appears in the list of events to play 15 minutes (?) before it is due to fire.

I think you are saying that if the event hasn't fired within 5 minutes of the scheduled time, it gets removed from the outstanding items list - and therefore doesn't fire.

If this is the case, I can see that i will have similar problems to you, as we intend to use some rotations where the length varies by a significant amount (20 minutes). It sounds like I will have to pad my mp3's before inserting into the playlist... I will investigate more

Re: Scheduled Event Failure.

If you want Raduga to skip events thar are overdue for a long time, you can configure this behaviour using an undocumented registry value:

Run Regedit.exe and open the following branch:
HKEY_CURRENT_USER\Software\WoLoSoft\Raduga\Settings
Create a new DWORD value "MaxEventAge" and set the exiration time in seconds.

If you want Raduga to never skip old pending events, simply delete this value if it exists. It does not exist by default.

Re: Scheduled Event Failure.

Ian - Thank heavens some one knows what im talking about, at least I know im not going crazy.

Look forward to hearing how you go.

Stephan

Re: Scheduled Event Failure.

Hello,

I've tried this "Run Regedit.exe and open the following branch:
HKEY_CURRENT_USER\Software\WoLoSoft\Raduga\Settings
Create a new DWORD value "MaxEventAge" and set the exiration time in seconds."

But when i'm setting an event like "3600.live", all my other events set during these "3600.live" play after the "3600.live".

What can I do ?
Thanks, Alex.

Re: Scheduled Event Failure.

Hi Alex,

If the events you have scheduled to run during 3600.live are not set as play instant, the system will queue these until 3600.live finishes. If you want them to take over the running order you would set them to play instant. At their due time, they would fire and 3600.live would end.

I'm not sure whether you are trying to do an "adbreak" every 20 minutes, and then continue with ur 3600.live. In which case you would have to refire your live feed.

Re: Scheduled Event Failure.

Tanks Ian Gibson for your answer.
In fact, that's not exactly what i want to do.

I'll take an exemple.
Every hour, i've set a spot at '30 min and one at '40 min.
During the hour 9pm > 10pm for exemple, I've set an 3600.live event
And when the 3600.live event is finished, so at 10pm, the event of 9.30 pm and 9.40pm are played. Thats's the problem.

So I'm looking for a way to remove these events of the queue during my 3600.live OR to define a "number of minuts after which, the queuing events are deleted".

I hope i was more clear this time,
thx, Alex

Re: Scheduled Event Failure.

Yes, that's exactly what the MaxEventAge registry value is for. Which Raduga version do you use?

Re: Scheduled Event Failure.

Re,

It's the 3.8.7 Version
And in my HKEY_CURRENT_USER/Software/Wolosoft/Raduga/Settings/ the MaxEventAge is set in DWORD and in Hexadecimal its 900.

Should it be set to 900 in DECIMAL ? To make 384 in HEXA ?

I'm running on XP

Alex.
Thx

Re: Scheduled Event Failure.

Yes, if you want 900 seconds, it must be 900 decimal or 384 hexadecimal.

Re: Scheduled Event Failure.

Thanks you for the answer,

I'll try and I'll keep you posted.

Happy new year
Alex.

Re: Scheduled Event Failure.

Hello,

I'm sorry but the events queing are still running after the live event.
Even if the key in the register is set to 900 in decimal. My live event is during 2 hours.

Thx,
Alex.

Re: Event

My event is empty